Product
Give every contractor their price, their account, and their statement, without the wait.
Keeping the regulars happy is incredibly important to an independent supply store. Rundoo allows your staff to look up items, charge contractors the right price, and keep their charge accounts and statements synced, all without making them wait. Rundoo makes it easy for you to make their lives easier.
Charge accounts, contractor pricing, payments and statements, and search across your whole store, all in one POS.
01Search
Search your whole store like Google
With global omni search you can find what you are looking for fast, saving you and your regular contractors time.
Explore the Web App & POS →"The big thing is the search engine is so much better. Your algorithm is more like Google. If I come close, it starts popping up."
- Find any product fast, by name or a simple description. You can even snap a photo and let Dooey identify it, whichever gets the contractor to the right item first.
- Pull up a customer's purchase history in one search. The exact tint or part they bought last year is one lookup away.
- Open your store up to new customers, 24/7. The same catalog, wider reach.
02Charge accounts
Know every contractor's price
With all of a customer's details in one place - their pricing, their charge account, their purchase history - even a new hire can get your regulars in and out the same speed as a pro.
Explore the Staff App →"If a customer calls and wants to know a price, and I'm not here at the store, then I can just pull it up on my phone."
- Every customer's charge account, pricing, and history in one place. Balance, tier, and past purchases on one screen at checkout.
- New staff still know every contractor's pricing and past purchases. The register carries what used to live only in the owner's head, at the counter or on the Staff App anywhere in the store.
- Fast, personal service at the checkout counter. "Hey Jerry, same order as last time?" with the price already right.
03Payments and statements
Send every statement automatically
Invoices update as soon as a transaction is processed and monthly statements generate on their own.
"This simplifies our receivables. All of that used to get processed at a register, and anybody who paid by invoice we had to tie out in back office. This is all in one spot."
- Email a customer's invoice the moment you check out. The invoice leaves with the goods, not at the end of the month.
- Monthly statements, generated automatically. Statement day runs itself; you review the batch once and send.
- One system for POS, accounts receivable, and the general ledger. The sale, the balance, and the ledger entry are the same event, so nothing gets keyed in twice.
04Customer App
Let customers pay from their phone
Account customers see invoices and balances and pay by card or ACH from the Customer App, day or night, while staff, the counter, and the app run on one connected system, so a payment posts the moment it is made.
Explore the Customer App →"I get great feedback from them. They love the convenience of being able to pay their bill on the app. Five stars."
- Customers pay their invoices from their phone, day or night. They see the delivery post in the Customer App and settle the same day, so receivables stay current.
- Staff, counter, and the Customer App on one connected system. A payment made in the app shows at the counter with nothing to reconcile.
- Find what they want, at their price. Existing customers can create a new order on their phone or reorder exactly what they got the last time.
Don't take our word for it
We can send out an invoice via email and they can pay it from their cell phone. And that has really helped... we have the ability to collect our money almost immediately and that to me is one of the big things that we really like. It's helping us keep all of our accounts up to date. We don't have any past due issues.
Here's the biggest time saver — any field you're in, you can start typing part of a name or part of a product name and you get your list up just like that. That was wonderful.
Pretty simple, pretty user friendly. It's nice that you could type in like concrete or quick creek and like all your options come up and then you can just pick it versus knowing like SKU. And it shows you a picture of most of the stuff.
It is definitely much faster and more functional than the Square, and I love the invoicing — that has certainly helped us a lot. Because people can pay with the app, they tend to do that instead of waiting until they come in six months later.
Saves me a lot of time on end-of-month stuff, and emailing these invoices at the time of sale seems like it helps the cash flow.
Our mom would love that portion because she stays home more often than not. When she needs to see something or look up a transaction or if she just wants to pop in and look at things, she will love that she can do that. I wanted to tell you how to win her over because I really like this.
It just automatically goes — it's so much faster and easier at the counter.
Customers can get in and out of here that much faster. We've had a lot of compliments about that.
There's nothing more awkward than a line of people gathering behind that contractor staring at you… 10 seconds is a long time, 15 seconds is a long time.
News and updates from the Rundoo team
Frequently asked questions
Can my contractors pay their bill from their phone?
How fast can staff pull up a customer's price and history at checkout?
What can staff do from the floor?
Can I find a product by name or picture instead of the SKU?
How does contractor and tiered pricing work?
Does Rundoo integrate with QuickBooks?
When do monthly statements go out?
How do charge accounts work in Rundoo?
See how Rundoo runs charge accounts, contractor pricing, and payments together
Book a demo and we will show the counter, account, payment, and customer self-service workflows together.