Switching to Rundoo

Switch from Paladin to Rundoo

Paladin has been a staple in hardware stores for years, and we've built deep tooling to bring over nearly everything it exports while your implementation manager handles the heavy lifting.

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Zach Isaac
Zach Isaac Product Manager

Still weighing Paladin against Eagle, RockSolid MAX and the rest? Read the Paladin POS alternatives guide →

Side by side

Paladin's item screen next to Rundoo's

Paladin packs an item's cost, margins, forecast, and price levels onto one dense screen that is complicated, overwhelming, and difficult to learn, while Rundoo keeps the same product on one screen that is easy to navigate and works seamlessly from day one.

Paladin
A Paladin Point of Sale inventory screen for a foam paintbrush, with cost, gross profit, ROI, forecast, overstock and shrinkage panels beside a five-row pricing-levels grid, under a toolbar of function-key buttons.
Cost, margins, forecast, overstock, shrinkage, and five price levels, all fighting for one dense screen.
Rundoo
A product record in Rundoo on one clean screen: units sold, margin and stock turns above a full transaction history with date, location, staff, unit cost and on-hand count.
The same product on a clean page your whole team can read at a glance.

Why stores switch

Three reasons stores leave Paladin

Rundoo's staff app on a phone, listing the day's sales with the amount, the staff member and the location for each.

Works on any device

Paladin's installed software ties you to the one machine it runs on, while Rundoo is web and phone native, so you can sell and check inventory from the counter, a truck, or out in the yard.

Rundoo's statement runs screen, with a notice that this month's automatic statement run is ready to send, a Generate statements button, and the last four runs showing the period, the date sent and how many statements each generated.

Aging and statements built in

Paladin can't produce invoice-level aging, so owners end up matching checks to invoices in Excel, while Rundoo has charge accounts, automatic statements, and detailed aging built in.

Dooey answering “What were my top-selling products this week?” with a ranked table of products by revenue.

Ask Dooey about your data

Where Paladin's reporting is built for specialists, Dooey answers plain-English questions, so you get the number you need in seconds without building a report.

Feature comparison

Rundoo vs. Paladin

Paladin
Built for supply stores Hardware, farm, lumber and paint Hardware retail
Vendor catalogs and EDI Orgill, Emery Jensen, House-Hasson and more Co-op integrations
Multi-location inventory Transfers and min/max
Works on any device Browser, phone and tablet Installed Windows software
Invoice-level aging Statements and finance charges built in Limited, often tracked in spreadsheets
Online account for customers History and invoice pay from a phone
Ask your store in plain English Dooey answers and acts Traditional reports
Feature requests Public ideas board and roadmap Requests go into a queue

Data migration

What we bring over from Paladin

Our Paladin parser is one of our most thorough. Here's what we automatically import into Rundoo from your Paladin data export.

✅ Products
✅ Customers
✅ Sales History
✅ Vendors
✅ Inventories
✅ Pricing Tiers
✅ Financing Terms
✅ Product Categories
✅ Detailed Aging
✅ Customer Balances
✅ Jobs

The process

How switching works

1

You get a person

As soon as you sign, you're paired with a dedicated implementation manager who has real experience working in supply stores.

2

We migrate your data

Our data team handles the migration, pulling whatever exists from Paladin into Rundoo. Your implementation manager walks you through reviewing it, and we fine-tune from there.

3

Training and go-live

Your team gets hands-on training sessions before go-live day, and your implementation manager stays with you through the first weeks to make sure everything runs smoothly.

Want the full story? Read our deep dive on what happens when you switch, or the ROI of switching.

Frequently asked questions

Is Rundoo a good alternative to Paladin?
Rundoo is the AI-first POS built specifically for independent supply stores. It brings the point of sale, inventory, purchasing, payments, accounting, and customer accounts into one system, with Dooey on every screen and unlimited users for one price. Paladin has been a hardware-store staple for years, and it is one of the most common systems we move stores from.
How long does it take to switch from Paladin to Rundoo?
You can switch any time of year, and it typically takes 3 to 6 weeks. You are paired with a dedicated implementation manager who handles the migration from your Paladin export and stays with you through go-live and the first weeks after.
Will my charge balances and aging come over from Paladin?
Yes. We map your customer accounts, AR balances, pricing tiers, statement settings, and tax-exempt IDs as part of the migration. Paladin's own aging export is limited, so we rebuild detailed, invoice-level aging in Rundoo, and the final pull is timed to prevent any gap in customer charges.
Does Rundoo work with my vendor catalog?
Rundoo integrates natively with vendors and buying groups including Orgill, Emery Jensen, AllPro, House Hasson, Blish-Mize, and Wallace. Do It Best and True Value stores have a basic integration today, so ask your sales rep what it covers for your store. We build new vendor catalogs into the platform regularly, so ask sales about timeline if yours is not listed.
Is Rundoo web-based, and does it keep working if the internet goes down?
Rundoo runs in the browser and on the Staff and Customer apps, so you are not tied to one back-office machine the way you are with Paladin's installed software. You can run the store from a laptop, a phone, or a second location, and the register keeps ringing through brief connectivity hiccups.

Ready to make the switch?

Book a demo and we'll walk you through exactly what the transition from Paladin looks like for your store.

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