Switching to Rundoo

Switch from RockSolid to Rundoo

RockSolid has been a hardware-store workhorse for years, and we've built deep tooling to bring over nearly everything from both the original version and RockSolid MAX while your implementation manager handles the heavy lifting.

Book a demo Call (312) 319-1142

Still comparing MAX with Eagle, Spruce and Paladin? Read the RockSolid MAX alternatives guide →

Side by side

RockSolid's receivables screen next to Rundoo's

RockSolid's design is dated, cramming statement balances, aging buckets, and every open invoice into one cluttered gray window, while Rundoo keeps the same receivables on a modern, clean account view you can actually read at a glance.

RockSolid MAX
A RockSolid MAX Receivables posting screen for a lumber and millwork store, with the statement balance, discount balance and 30/60/90/120-day aging buckets above a grid of open outstanding invoices listed by date, document and branch.
A dated screen with statement balances, aging buckets, and a grid of open invoices all crammed together.
Rundoo
A contractor's account in Rundoo with terms, credit limit and pricing tier, and an aging strip splitting the balance into current, 1-30, 31-60 and 61-plus days alongside the finance charge.
“The transition from RockSolid was seamless. Everything is centralized and web-based now.” Marden Hardware, who switched from RockSolid MAX to Rundoo. Read the Marden Hardware story.

Why stores switch

Three reasons stores leave RockSolid

Rundoo's staff app on a phone, listing the day's sales with the amount, the staff member and the location for each.

Works on any device

RockSolid runs on the machine in the back office, while Rundoo is web and phone native, so you can sell and check inventory from the counter, a truck, or out in the yard.

A grid of headshots of the Rundoo customer experience team, the real people who handle support and onboarding for stores switching to Rundoo.

One price, with support included

RockSolid stores tell us they'd switch for the support alone, with charges that add up and long hold times, while Rundoo includes support from real people with hardware experience, usually the same day you call.

A Rundoo sale for a decking and railing package with several line items, one already fulfilled through a separate sub-order while the rest stay open, each showing contractor pricing and a per-line subtotal.

Hardware and lumber in one system

The original RockSolid was strong on hardware but struggled with the lumber and building side, while Rundoo runs hardware, lumber, and building materials in one system without compromise.

Feature comparison

Rundoo vs. RockSolid

Capability RockSolid
Built for supply stores YesHardware, farm, lumber and paint YesHardware retail
Vendor catalogs and EDI YesOrgill, Emery Jensen, House-Hasson and more YesCo-op integrations
Multi-location inventory YesTransfers and min/max Yes
Works on any device YesBrowser, phone and tablet NoTied to the back-office server
Hardware and lumber YesBoth in one system VariesWeaker on lumber
Simple workflows YesDepth when you need it NoStores say MAX added complexity
Support YesIncluded, usually same day NoPaid support tiers
Ask your store in plain English YesDooey answers and acts NoTraditional reports

Data migration

What we bring over from RockSolid

Our RockSolid parser covers both RockSolid and RockSolid MAX data exports. Here's what we automatically import into Rundoo.

✅ Products
✅ Customers
✅ Sales History
✅ Vendors
✅ Inventories
✅ Pricing Tiers
✅ Financing Terms
✅ Product Categories
✅ Detailed Aging
✅ Custom Pricing

The process

How switching works

1

You get a person

As soon as you sign, you're paired with a dedicated implementation manager who has real experience working in supply stores.

2

We migrate your data

Our data team handles the migration, pulling whatever exists from RockSolid into Rundoo. Your implementation manager walks you through reviewing it, and we fine-tune from there.

3

Training and go-live

Your team gets hands-on training sessions before go-live day, and your implementation manager stays with you through the first weeks to make sure everything runs smoothly.

Want the full story? Read our deep dive on what happens when you switch, or the ROI of switching.

Frequently asked questions

Is Rundoo a good alternative to RockSolid MAX?
Rundoo is the AI-first POS built specifically for independent supply stores. It brings the point of sale, inventory, purchasing, payments, accounting, and customer accounts into one system, with Dooey on every screen and unlimited users for one price. RockSolid and RockSolid MAX are among the most common systems we move hardware stores from, and we migrate both versions.
How long does it take to switch from RockSolid to Rundoo?
You can switch any time of year, and it typically takes 3 to 6 weeks. You are paired with a dedicated implementation manager who knows the quirks of both the original RockSolid and RockSolid MAX and handles the migration through go-live and the first weeks after.
Will my charge balances and aging come over from RockSolid?
Yes. We map your customer accounts, AR balances, detailed aging, custom pricing, pricing tiers, statement settings, and tax-exempt IDs as part of the migration from RockSolid, and the final pull is timed to prevent any gap in customer charges.
Can Rundoo handle both hardware and lumber?
Yes. Stores that sell across categories tell us the original RockSolid was strong on hardware SKUs but struggled with the lumber and building side. Rundoo runs hardware, lumber, and building materials in one system, so you are not compromising on either.
Does Rundoo work with my vendor catalog?
Rundoo integrates natively with vendors and buying groups including Orgill, Emery Jensen, AllPro, House Hasson, Blish-Mize, and Wallace. Do It Best and True Value stores have a basic integration today, so ask your sales rep what it covers for your store. We build new vendor catalogs into the platform regularly, so ask sales about timeline if yours is not listed.

Ready to make the switch?

Book a demo and we'll walk you through exactly what the transition from RockSolid looks like for your store.