Switching to Rundoo

Switch from RockSolid

RockSolid has been a workhorse in hardware stores for a long time, and we've migrated stores off both the original version and RockSolid MAX. Our parser is one of our most comprehensive, and your implementation manager knows the quirks of both versions.

Why stores switch

What stores switching from RockSolid love

Here's what RockSolid stores actually tell us when they're evaluating Rundoo or reflecting after the switch:

A system that's simple instead of over-convoluted. Stores on RockSolid MAX consistently tell us the upgrade from the original version made things worse, not better. As one True Value owner put it, "they try and push so many functions down your throat" when all he wanted was something basic that's easy to ring on. Rundoo gives you depth when you need it and stays out of the way when you don't.

Hardware and lumber in one system that handles both well. Original RockSolid was great for hardware SKUs but struggled with the lumber and building side. Stores that sell across categories told us they'd been looking for years for a system that handles both without compromise, and that's exactly what Rundoo does.

No more nickel-and-diming on support. RockSolid stores tell us they'd drop the system just for the support experience alone: charges that add up, hold times that drag, and the feeling that help shouldn't cost this much. At Rundoo, support is included, and the people on the other end have real hardware retail experience.

Data migration

What we bring over from RockSolid

Our RockSolid parser covers both RockSolid and RockSolid MAX data exports. Here's what we automatically import into Rundoo.

Products
Customers
Sales History
Vendors
Inventories
Pricing Tiers
Financing Terms
Product Categories
Detailed Aging
Custom Pricing

The process

How switching works

1

You get a person

As soon as you sign, you're paired with a dedicated implementation manager who has real experience working in supply stores.

2

We migrate your data

Our data team handles the migration, pulling whatever exists from RockSolid into Rundoo. Your implementation manager walks you through reviewing it, and we fine-tune from there.

3

Training and go-live

Your team gets hands-on training sessions before go-live day, and your implementation manager stays with you through the first weeks to make sure everything runs smoothly.

Want the full story? Read our deep dive on what happens when you switch, or the ROI of switching.

Frequently asked questions

Is Rundoo a good alternative to RockSolid?
Rundoo is the AI-first POS built specifically for independent supply stores. It brings the point of sale, inventory, payments, accounting, and customer accounts into one system, with Rundoo AI on every screen and unlimited users for one price. Stores switch to Rundoo from RockSolid to get a modern, cloud-based system built for the way supply stores actually work.
How long does it take to switch from RockSolid to Rundoo?
It depends on your store and the time of year. Many stores plan their go-live for a slower season, and some sign on months ahead of the switch. You are paired with a dedicated implementation manager who handles the migration from RockSolid and stays with you through go-live and the first weeks after.
Will my charge balances and accounts come over from RockSolid?
Yes. We map your contractor accounts, AR balances, special pricing tiers, statement settings, and tax-exempt IDs as part of the migration from RockSolid, and final pulls are timed to prevent any gap in customer charges.
Does Rundoo work with my vendor catalog?
Rundoo integrates natively with Benjamin Moore, Orgill, Emery Jensen, AllPro, House Hasson, Florida Hardware, Bradley Caldwell, and NHPA. We add new vendor catalogs regularly, so ask us about timeline if yours is not listed.

Ready to make the switch?

Book a demo and we'll walk you through exactly what the transition from RockSolid looks like for your store.