Switching to Rundoo

Switch from Paladin

Paladin has been a staple in hardware stores for years, and we've migrated plenty of them to Rundoo. Our parser covers nearly every data type Paladin exports, so your transition preserves the data your business runs on.

Why stores switch

What stores switching from Paladin love

Paladin stores that have made the switch tell us these are the things that made the biggest difference:

Receivables and aging reports that don't require a spreadsheet. One hardware store owner spent an entire week manually matching checks to invoices because Paladin couldn't produce an aging report that tracked payments at the invoice level. He told us point blank: "that's why we're switching to Rundoo." Charge account management, automatic statements, and detailed aging are all built in, so you're not reconstructing payment histories by hand.

Web-based access from anywhere, not just the counter. Paladin's installed software keeps you tethered to the machine it's running on. Rundoo lives in a browser, which means you can check on the store from home, pull reports on your phone, or log in from a second location without installing anything new. Stores tell us this alone changes how they run their day.

A team that actually uses your feedback. Paladin stores often feel like they're submitting feature requests into a void. At Rundoo, our ideas board lets you see exactly what's being worked on and what's coming next, and the product roadmap is shaped directly by store owner conversations. If something matters to your business, it gets built.

Data migration

What we bring over from Paladin

Our Paladin parser is one of our most thorough. Here's what we automatically import into Rundoo from your Paladin data export.

Products
Customers
Sales History
Vendors
Inventories
Pricing Tiers
Financing Terms
Product Categories
Detailed Aging
Customer Balances
Jobs

The process

How switching works

1

You get a person

As soon as you sign, you're paired with a dedicated implementation manager who has real experience working in supply stores.

2

We migrate your data

Our data team handles the migration, pulling whatever exists from Paladin into Rundoo. Your implementation manager walks you through reviewing it, and we fine-tune from there.

3

Training and go-live

Your team gets hands-on training sessions before go-live day, and your implementation manager stays with you through the first weeks to make sure everything runs smoothly.

Want the full story? Read our deep dive on what happens when you switch, or the ROI of switching.

Frequently asked questions

Is Rundoo a good alternative to Paladin?
Rundoo is the AI-first POS built specifically for independent supply stores. It brings the point of sale, inventory, payments, accounting, and customer accounts into one system, with Rundoo AI on every screen and unlimited users for one price. Stores switch to Rundoo from Paladin to get a modern, cloud-based system built for the way supply stores actually work.
How long does it take to switch from Paladin to Rundoo?
It depends on your store and the time of year. Many stores plan their go-live for a slower season, and some sign on months ahead of the switch. You are paired with a dedicated implementation manager who handles the migration from Paladin and stays with you through go-live and the first weeks after.
Will my charge balances and accounts come over from Paladin?
Yes. We map your contractor accounts, AR balances, special pricing tiers, statement settings, and tax-exempt IDs as part of the migration from Paladin, and final pulls are timed to prevent any gap in customer charges.
Does Rundoo work with my vendor catalog?
Rundoo integrates natively with Benjamin Moore, Orgill, Emery Jensen, AllPro, House Hasson, Florida Hardware, Bradley Caldwell, and NHPA. We add new vendor catalogs regularly, so ask us about timeline if yours is not listed.

Ready to make the switch?

Book a demo and we'll walk you through exactly what the transition from Paladin looks like for your store.