Switching to Rundoo

Switch from Lightspeed

Lightspeed is a well-built retail platform, and stores that use it tend to like the interface. But supply stores consistently run into its limits: charge accounts are clunky or nonexistent, invoicing across multiple locations is painful, and the system wasn't designed for the way hardware, paint, and farm stores actually operate. Rundoo was.

Why stores switch

What stores switching from Lightspeed love

Lightspeed stores that switch to Rundoo tend to like their old system's interface just fine. The frustrations are almost always about the things Lightspeed wasn't built to do. Here's what they tell us after making the move:

Charge accounts that don't feel like a workaround. Lightspeed's charge account handling is a consistent pain point for supply stores. One store described it as a "nightmare situation" where processing payments requires bouncing between separate systems, and ACH payments can take ten days to clear. On Rundoo, charge accounts, statements, and payments are all native, and your contractors can pay directly from the mobile app.

Invoicing that works across locations. Multi-store Lightspeed users tell us that invoicing is a major headache, especially when trying to keep customer accounts and inventory consistent across locations. Rundoo was built for multi-location from the start, so invoices, inventory, and customer data stay in sync across every store in real time.

A system built for your industry, not every industry. Lightspeed serves restaurants, retail boutiques, golf courses, and everything in between. That breadth means supply store needs like EDI ordering, contractor pricing tiers, and buying group integrations are never going to be a priority for their product team. At Rundoo, independent supply stores are the only thing we do, and that focus shows in every feature we build.

Data migration

What we bring over from Lightspeed

Our Lightspeed parser covers both the R-Series and X-Series data exports. Here's what we automatically import into Rundoo.

Products
Customers
Sales History
Vendors
Inventories
Pricing Tiers
Product Categories

The process

How switching works

1

You get a person

As soon as you sign, you're paired with a dedicated implementation manager who has real experience working in supply stores.

2

We migrate your data

Our data team handles the migration, pulling whatever exists from Lightspeed into Rundoo. Your implementation manager walks you through reviewing it, and we fine-tune from there.

3

Training and go-live

Your team gets hands-on training sessions before go-live day, and your implementation manager stays with you through the first weeks to make sure everything runs smoothly.

Want the full story? Read our deep dive on what happens when you switch, or the ROI of switching.

Frequently asked questions

Is Rundoo a good alternative to Lightspeed?
Rundoo is the AI-first POS built specifically for independent supply stores. It brings the point of sale, inventory, payments, accounting, and customer accounts into one system, with Rundoo AI on every screen and unlimited users for one price. Stores switch to Rundoo from Lightspeed to get a modern, cloud-based system built for the way supply stores actually work.
How long does it take to switch from Lightspeed to Rundoo?
It depends on your store and the time of year. Many stores plan their go-live for a slower season, and some sign on months ahead of the switch. You are paired with a dedicated implementation manager who handles the migration from Lightspeed and stays with you through go-live and the first weeks after.
Will my charge balances and accounts come over from Lightspeed?
Yes. We map your contractor accounts, AR balances, special pricing tiers, statement settings, and tax-exempt IDs as part of the migration from Lightspeed, and final pulls are timed to prevent any gap in customer charges.
Does Rundoo work with my vendor catalog?
Rundoo integrates natively with Benjamin Moore, Orgill, Emery Jensen, AllPro, House Hasson, Florida Hardware, Bradley Caldwell, and NHPA. We add new vendor catalogs regularly, so ask us about timeline if yours is not listed.

Ready to make the switch?

Book a demo and we'll walk you through exactly what the transition from Lightspeed looks like for your store.