Switching to Rundoo
Switch from NCR Counterpoint
Counterpoint is a feature-rich but client-based system that you usually buy through a reseller, where custom reports take Crystal Reports and SQL knowledge and support can come as a per-call charge. Rundoo is cloud-native, you talk to us directly, and the reports come back in plain English.
Why stores switch
What stores switching from NCR Counterpoint love
Here is what tends to matter most to stores comparing Counterpoint with Rundoo.
Cloud-native, not a hosted client. Counterpoint runs as client software, and its cloud option is closer to a hosted server than a true web app. Rundoo lives in the browser, so you can open your store from a laptop at home, your phone on the floor, or any register, with nothing to install.
You talk to us, not a reseller. Counterpoint is sold and supported through resellers, and support often arrives as a per-call charge. With Rundoo your support is included, and you are talking to people who have actually worked in stores like yours.
Reports in plain English, not Crystal Reports and SQL. Pulling a custom report in Counterpoint usually means Crystal Reports and SQL. In Rundoo you can ask "which products lost margin last month?" and get the answer in seconds, behind the same purple button on every screen.
Built for supply stores, with the vendor groups you rely on. Counterpoint is a general retail platform. Rundoo is built only for independent supply stores, and we integrate with the manufacturers, distributors, and buying groups you already buy through.
Data migration
What we bring over from NCR Counterpoint
When you move from NCR Counterpoint, our data team migrates what your export contains, products, customers, sales history, and more, and your implementation manager confirms exactly what comes over for your store before go-live.
The process
How switching works
You get a person
As soon as you sign, you're paired with a dedicated implementation manager who has real experience working in supply stores.
We migrate your data
Our data team handles the migration, pulling whatever exists from NCR Counterpoint into Rundoo. Your implementation manager walks you through reviewing it, and we fine-tune from there.
Training and go-live
Your team gets hands-on training sessions before go-live day, and your implementation manager stays with you through the first weeks to make sure everything runs smoothly.
Want the full story? Read our deep dive on what happens when you switch, or the ROI of switching.
Frequently asked questions
Is Rundoo a good alternative to NCR Counterpoint?
How long does it take to switch from NCR Counterpoint to Rundoo?
Will my charge balances and accounts come over from NCR Counterpoint?
Does Rundoo work with my vendor catalog?
Ready to make the switch?
Book a demo and we'll walk you through exactly what the transition from NCR Counterpoint looks like for your store.
