# Switch from VMX to Rundoo > https://rundoo.ai/switch/vmx/ Switching to Rundoo # Switch from VMX Customize Rundoo to your garden center, so your growth never waits on someone else. [Book a demo](/signup/index.md) [Call (312) 319-1142](tel:+13123191142) ![Alan Chan](https://pub-5247264bd04e4ebeaecbbedb3bebb9f8.r2.dev/static/images/careers/alan-chan.jpg) Alan Chan Product Manager One system ## Grow your garden center. More than just a POS, Rundoo gives you the insights to optimize and grow your business. Rundoo ![Rundoo's assistant, Dooey, answering “What is my inventory value by department?” with a table of on-hand value for Nursery, Irrigation and Landscape Supply and a total, then noting that nursery holds about 88% of the store’s inventory dollars and is worth watching if it also turns slowly.](https://pub-5247264bd04e4ebeaecbbedb3bebb9f8.r2.dev/static/images/switch/vmx-dooey-inventory.png) Why stores switch ## Three reasons stores make the move. ![A garden centre's own Rundoo online store, listing sprinkler heads, garden gloves, petunias, potting mix and nursery stock with live stock counts, filtered by department.](https://pub-5247264bd04e4ebeaecbbedb3bebb9f8.r2.dev/static/images/switch/vmx-card-online-store.png) ### An online store that stays in sync Your web store sells from the same inventory as your counter, and orders land in Rundoo as they come in. ![Rundoo's Quotes tab listing three open quotes, each saved against the customer who asked for it: Redwood City Parks Dept, Willow Creek Landscaping, and Cedarline Landscape Co. with its Civic Center irrigation job.](https://pub-5247264bd04e4ebeaecbbedb3bebb9f8.r2.dev/static/images/switch/vmx-card-quotes.png) ### Find any quote you sent Every quote is saved on the customer who asked for it, so anyone at any location can pull it up months later. ![Rundoo's staff app on a phone, listing the day's sales with the amount, the staff member and the location for each.](https://pub-5247264bd04e4ebeaecbbedb3bebb9f8.r2.dev/static/images/switch/decor-fusion-card-anywhere.png) ### Run your store from anywhere Check reports, orders and inventory from home, the sales floor, or your phone. Feature comparison ## What you keep, and what changes. | Rundoo | VMX | | --- | --- | | **Inventory across every location** — one catalog, stock and transfers | **Inventory across every location**, and staff toggle between stores | | **Fast checkout** — search, scan and tender on one screen | **Fast checkout** at the register | | **Card surcharges** — set them yourself, by card type or by order | **Card surcharges**, set by VMX on request | | **Clock in and clock out** — hours by staff member and location | **Clock in and clock out** | | **QuickBooks sync** — sales, payments, and receivables post automatically | **QuickBooks** integration | | **Sell online** — an online store included in your subscription, selling from the inventory you already run Or connect the storefront you already run. | **Online orders arrive on a nightly pull**, and they do not post back to the counter | | **Quotes saved to the customer** — findable months later, at any location | **Quotes go out by email** and are not saved against the customer | | **Follow-ups tracked** — tags, notes and touchpoints on the customer record | **Follow-ups live in a spreadsheet** | | **An app for your phone** — the store in your pocket, for staff and for customers | **Desktop only** | | **Loyalty points** — set what a point earns and what it is worth, redeem for a discount at the register, and leave out the customers and products that should not earn them | **No loyalty program** | | **Price tiers** — tier the customer once, at the counter and online | **A new price tier is a request**, and a wait | | **Customers pay online** — see the balance and the aging, pay from a phone | **No customer portal**, so the store answers by phone | | **Settings you change yourself** — surcharges, tiers and rules, the same day | **Changes are a request**, and they take months | Data migration ## What we bring over from VMX ✅ Products and pricing ✅ Customers and contacts ✅ Sales history ✅ Vendors and vendor catalogs ✅ Inventory and costs ✅ Special pricing tiers ✅ Customer / AR balances ✅ Statement settings ✅ Tax-exempt IDs The process ## How switching works 1 ### You get a person As soon as you sign, you're paired with a dedicated implementation manager who has real experience working in supply stores. 2 ### We migrate your data Our data team handles the migration, pulling whatever exists from VMX into Rundoo. Your implementation manager walks you through reviewing it, and we fine-tune from there. 3 ### Training and go-live Your team gets hands-on training sessions before go-live day, and your implementation manager stays with you through the first weeks to make sure everything runs smoothly. Want the full story? Read our deep dive on [what happens when you switch](/insights/switching/index.md), or the [ROI of switching](/insights/roi-of-switching/index.md). ## Frequently asked questions What happens to the quotes we have out? A quote in Rundoo is saved on the customer who asked for it, so anyone at any location can pull it up months later without going through an inbox. You can filter quotes by location, turn one into a sale when the customer is ready, and see what they already have open before you quote them again. Can I sell online? Yes, and it is included in your subscription. Rundoo comes with an online store that sells from the same inventory your counter sells from, so a product goes online as soon as you mark it sellable. If you would rather keep the storefront you already run, direct connections to Shopify, WooCommerce and other e-commerce platforms are on the way. Most systems charge for the web store and charge again for the connector to it. There is more on the [e-commerce page](/product/online-store/index.md). Do you have a loyalty program? Yes. Customers earn points on what they spend, and you set how many points a dollar earns and what a point is worth. They redeem for a discount at the register. You can leave out the customers and products that should not earn points, grant points by hand, and set them to expire. How long does it take to get a change made? You are not filing a request and waiting a quarter. Settings you own, like a surcharge or a price tier, you change yourself the same day. Where something genuinely needs building, you have a named implementation manager and a support team that answers, and 96% of cases are resolved within 24 hours. When is the best time to switch? Most garden centers move in the off season, which for many stores runs from around Thanksgiving through February. Tell us your season and we will plan the go-live around it rather than through it. Does Rundoo work with QuickBooks? Yes. Rundoo syncs to QuickBooks Online automatically, and for QuickBooks Desktop it exports on a schedule that you import into QuickBooks. Either way you keep QuickBooks for your accounting and payroll. What does Rundoo cost? You pay one subscription that covers the software, support, updates and hosting, and there is no cap on how many people use it. What you pay depends on how many locations you have, so [book a demo](/signup/index.md) and we will quote your store. ## Ready to make the switch? Book a demo and we'll walk you through exactly what the transition from VMX looks like for your store. [Book a demo](/signup/index.md) !