# Switch from Epicor Eagle to Rundoo

> https://rundoo.ai/switch/epicor-eagle/

Switching to Rundoo

# Switch from Epicor Eagle

Epicor Eagle is one of the most common systems we migrate stores from, and we've built deep tooling to make the transition as smooth as possible. We bring over nearly everything, and your implementation manager handles the heavy lifting.

Why stores switch

## What stores switching from Epicor Eagle love

These are things we hear directly from store owners who've made the switch from Eagle. Not marketing copy, just what they actually tell us:

**Web-based means you're not chained to the back office.** Eagle's server-based architecture means waiting on syncs, navigating menus that haven't changed in years, and being stuck on the one machine where it's installed. Rundoo lives in a browser, so you can pull up your store from a laptop at home, your phone on the floor, or any register. As one owner put it, it's like going from a fax machine to Gmail.

**No more getting nickel-and-dimed on support.** This is the number one frustration we hear from Eagle stores: expensive support calls, long hold times, and the feeling that Epicor treats you like a ticket number instead of a partner. At Rundoo, you're talking to real people who've actually worked in stores like yours, and most issues get resolved the same day you call.

**The switch itself is smoother than you'd expect.** We've built a dedicated electronic parser specifically for Eagle's data export format, and our implementation team has done this migration many, many times. Products, customers, sales history, pricing tiers, customer balances, it all comes over. Stores consistently tell us the data migration was the part they were most worried about and the part that ended up being the easiest.

Data migration

## What we bring over from Epicor Eagle

Our Epicor Eagle parser is one of our most comprehensive. Here's what we automatically import into Rundoo from your Eagle data export.

✅
Products

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Customers

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Sales History

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Vendors

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Inventories

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Pricing Tiers

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Financing Terms

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Product Categories

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Detailed Aging

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Customer Balances

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Custom Pricing

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Jobs

Success stories

## Stores that switched from Epicor Eagle

[![Vetter Lumber](https://pub-5247264bd04e4ebeaecbbedb3bebb9f8.r2.dev/static/images/clients/vetter-lumber/exterior-building-with-flag.jpg)

### Vetter Lumber

Bluffton, Ohio

> "They like to charge you for every little thing. They were going to charge us two grand just to turn an option on."

Read their story →](/clients/vetter-lumber/index.md)

Rundoo is purpose-built for
[farm & feed stores](/industries/farm-feed/index.md) and [lumber stores](/industries/lumber/index.md).
See the [ROI of switching](/insights/roi-of-switching/index.md).

The process

## How switching works

1

### You get a person

As soon as you sign, you're paired with a dedicated implementation manager who has real experience working in supply stores.

2

### We migrate your data

Our data team handles the migration, pulling whatever exists from Epicor Eagle into Rundoo. Your implementation manager walks you through reviewing it, and we fine-tune from there.

3

### Training and go-live

Your team gets hands-on training sessions before go-live day, and your implementation manager stays with you through the first weeks to make sure everything runs smoothly.

Want the full story? Read our deep dive on [what happens when you switch](/insights/switching/index.md), or the [ROI of switching](/insights/roi-of-switching/index.md).

## Frequently asked questions

Is Rundoo a good alternative to Epicor Eagle?

Rundoo is the AI-first POS built specifically for independent supply stores. It brings the point of sale, inventory, payments, accounting, and customer accounts into one system, with Rundoo AI on every screen and unlimited users for one price. Stores switch to Rundoo from Epicor Eagle to get a modern, cloud-based system built for the way supply stores actually work.

How long does it take to switch from Epicor Eagle to Rundoo?

It depends on your store and the time of year. Many stores plan their go-live for a slower season, and some sign on months ahead of the switch. You are paired with a dedicated implementation manager who handles the migration from Epicor Eagle and stays with you through go-live and the first weeks after.

Will my charge balances and accounts come over from Epicor Eagle?

Yes. We map your contractor accounts, AR balances, special pricing tiers, statement settings, and tax-exempt IDs as part of the migration from Epicor Eagle, and final pulls are timed to prevent any gap in customer charges.

Does Rundoo work with my vendor catalog?

Rundoo integrates natively with Benjamin Moore, Orgill, Emery Jensen, AllPro, House Hasson, Florida Hardware, Bradley Caldwell, and NHPA. We add new vendor catalogs regularly, so ask us about timeline if yours is not listed.

## Ready to make the switch?

Book a demo and we'll walk you through exactly what the transition from Epicor Eagle looks like for your store.

[Book a demo](/signup/index.md)

!